Spain (Peninsula and Balearic Islands):. Deliveries are made between 24 and 72 hours (working days) with a cost of 5,95€. For orders over +89€, shipping costs are free. We try to ensure that our service is the best and that delivery times are met at

Spain (Peninsula and Balearic Islands):Deliveries are made between 24 and 72 hours (working days) with a cost of 5,95&#x20AC;. For orders over +89&#x20AC;, shipping costs are free. We try to ensure that our service is the best and that delivery times are met at all times, so below is a table with more information (which is met under normal conditions):<table><tbody><tr><td> </td><td>Orders before 17h</td><td>Orders after 17h</td></tr><tr><td>Monday to Thursday</td><td>Delivery in 24/72 hours</td><td>Delivery on Monday</td></tr><tr><td>Friday</td><td>Delivery Monday or Tuesday</td><td>Delivery Tuesday or Wednesday</td></tr><tr><td>Saturday and Sunday</td><td>Delivery Tuesday or Wednesday</td><td>Delivery Tuesday or Wednesday</td></tr></tbody></table>* No deliveries are made on Saturdays and Sundays. It may be that in busy times such as Christmas, our carrier reinforces the service and deliveries also on Saturdays. But they will have an extra cost to be paid by the customer. Ask us.*When the order has been placed with a promotion (free shipping, discounts, Black Friday, sales, etc.), or it is a period of high sales , the shipment may take longer than indicated in the table above.Orders placed for in-store pickup are usually ready within the next 3 working days.<ul data-start="1018" data-end="1254"><li data-start="1018" data-end="1254">No deliveries are made on Saturdays and Sundays. It may be that in busy times such as Christmas, our carrier reinforces the service and deliveries also on Saturdays. But they will have an extra cost to be paid by the customer. Ask us.</li></ul>As we are continuously sewing garments and our workshop is not very big, in very exceptional occasions, the delivery may be delayed because the garments are not ready on time. In this case, we will contact you to confirm the exact date.Spain (Canary Islands):Starting from the day after the order is placed. The shipping cost, regardless of the amount of the order, is 8,95&#x20AC;.*We are not responsible if it takes longer. Since now since the new regulation, all merchandise goes through customs.Western Europe and USA:Shipments take between 3-7 days. Starting from the day after the order. Cost: calculated at the end of the order, as it depends on the country of destination.*Islands will not be eligible for free shipping promotions.Rest of the world:Consult.--------------------------------------*When an order is refused on delivery and is returned to our warehouse, we will never refund the shipping price, regardless of whether or not you get free shipping. As an example, in Spain, 5,95&#x20AC; will be subtracted from the amount of the return.*In shipments to the Canary Islands and outside the European Union, taxes and customs duties are not included in the price of the products or the order. These costs must be paid by the final customer and never by us. If the order is returned to us for not having been accepted in the delivery, we will deduct the total charge that they make us of the return of the order.

Package delivery times

During PROMOTIONS AND SALE it is possible that your order may have a longer delivery time than usual. The companies in charge of shipping and returns are CorreosExpress, Correos, UPS and DHL. The delivery of the order will be made at the address you

During PROMOTIONS AND SALE it is possible that your order may have a longer delivery time than usual.The companies in charge of shipping and returns are CorreosExpress, Correos,&#xA0;UPS and DHL.The delivery of the order will be made at the address you specified during the purchase process on the Web. The carrier will send you a text message indicating an approximate time of delivery, where you can also modify it. Once the package is going to be delivered, in case you are absent, the courier will try to reach you by phone. If he is unsuccessful, he will leave a notice in a visible place (front door, mailbox, etc.) with a contact telephone number for you to request a new delivery. The second delivery will be made on the date agreed upon by telephone. In the event that delivery cannot be made during this second attempt, the package will be deposited at the agency until a new delivery date is agreed upon.In the event that 15 days after your order is available for delivery and the order has not been delivered for reasons not attributable to us, the courier service will return the package to us. As a consequence of the re-shipment of the package, the customer will have to pay again the amount of the shipping costs for us to resend the package to your address. If you ask us to refund the money because you do not want to pay them again, the total amount will be credited on a gift card for the time that the goods have been stopped.If there is an error in the address or you have any questions, you can contact us through <a href="mailto:info@zatro.com" style=" text-decoration: underline;">contact@the-are.com</a> or through our Customer Service channels indicated below.

What is your shipping policy?

If you have any questions, need advice, etc. write us to our contact email contact@the-are.com

Our customer service hours are Monday to Thursday from 10:00 to 18:00 and Friday from 10:00 to 15:00.

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