What does it mean to buy in pre-order?Updated 2 months ago
It means that it is a garment that we are finishing making in our workshop. As you know, we design and make all the garments in our workshops. Buying in PRE-ORDER is a normal purchase, just that the delivery time is a little longer than usual, approximately 7 to 10 days. These garments are usually sold out in a short time, so we recommend buying in pre-order to ensure you do not run out of them. In addition, pre-order orders are shipped in order of purchase, so the sooner you buy, the sooner you will receive it.
How do I know if a garment is in pre-order?
You will see it indicated on our website, in the purchase button will appear BUY IN PRE-ORDER and a sign indicating that the delivery time will be between 7 and 10 days.
Can I return a pre-order garment?
Of course! A pre-order purchase is a normal purchase, therefore, it has the same conditions as the rest of the garments to make changes and returns.
What happens if my order contains several garments, but only some of them are in pre-order?
We try to send the order in a single shipment for logistical reasons, but if you want to receive the garments that are already made and then the pre-order garments, we can make two shipments, so you can enjoy some of them as soon as possible. Just send us an email to [email protected] informing us about it (don't forget to tell us your order number).