How does the 'on-demand' purchase work?Updated 2 months ago

Buying ON-DEMAND is buying a product only on demand. The on-demand products will have a certain time to be purchased and, once the on-demand sale is closed, we will start to make them in our workshops. We make the on-demand sale in very exclusive products whose confection is more complicated or whose fabric is limited.

We will inform you of the purchase period for the on-demand sale of each product and the time of manufacture and delivery.

Is it possible to return a product when buying on-demand?

Once the on-demand purchase has been made, cancellations cannot be made, but returns can be made, following the same conditions as any other product on the web.

Why can I buy the same product on the web with normal delivery or with the 'on-demand' option?

It may be the case that at that moment, we do have stock available of the product in question and, therefore, it is available for immediate delivery (usually within 24/72 hours). In that case, the customer can decide if he/she wants to make a purchase with immediate delivery at full price or an on-demand purchase with your exclusive price.