Do you return the money?Updated 2 months ago

Yes, after approving the return (the items must be in perfect condition), you will receive a confirmation email indicating the amount. And it will be made using the same payment method in which the purchase was made or with a gift card with no expiration date. Depending on what you have chosen. Only the cost of the products is reimbursed, never the shipping costs. In the event that we reject your return for garments that are not in perfect condition or are out of date, you will receive an email indicating this.

If within a maximum of 14 days, after receiving the return confirmation from us, you still do not have the refund in your account, please contact your bank.

Remember that this exchange and return policy is only for orders placed online. Orders purchased in store and/or at El Corte Inglés have their own policies. Policies duly indicated in each of the points of sale.