If you have any questions, need advice, etc. write us to our contact email contact@the-are.com

Our customer service hours are Monday to Thursday from 10:00 to 18:00 and Friday from 10:00 to 15:00.

Legal Notice

Privacy Policy

Cookie Policy

Terms and conditions of use

THE-ARE

<p>Yes, but if there is any difference between the prices shown on the Web and those marked on the garment labels, the correct price will always be the one on the labels.</p>

Yes, but if there is any difference between the prices shown on the Web and those marked on the garment labels, the correct price will always be the one on the labels.

Are the prices of the online store and the physical points of sale the same?

Shopping process

How do I track my order?

Can I cancel my order?

What should I do if I receive a defective item?

What should I do if I receive the wrong item?

My order

Do I have to register to buy online?

What does it mean to buy in pre-order?

How does the 'on-demand' purchase work?

Will we restock items marked "out of stock"?

Will I receive the same product I see in the picture?

In which countries can I buy online?

Can I find THE-ARE in a physical store?

How can I be sure that I have made the right purchase?

Can I place an order by phone?

Package delivery times

What is your shipping policy?

Shipping and Deliveries

How long do I have to make an exchange or return?

How do I make an exchange?

How do I make a return?

Do you return the money?

How long does it take for a refund to appear in my bank?

Returns and Exchanges

How do I recover my forgotten password?

Is my personal information confidential?

Where are THE-ARE garments made?

How can I contact the customer service department?

In which languages can I request customer service?

Is it possible to receive periodic information in my e-mail with the latest news and offers from THE-ARE?

Can I unsubscribe from THE-ARE Newsletter?

About Us

Are the prices of the online store and the physical points of sale the same?Updated 2 months ago